E-COMMERCE DOES NOT EXIST
WITHOUT PRODUCT PHOTOS.
WE’RE ON A MISSION TO MAKE
THE EASIEST WAY TO GET THEM
ON THE INTERNET.
E-COMMERCE DOES NOT EXIST
WITHOUT PRODUCT PHOTOS. WE’RE ON A MISSION TO MAKE
THE EASIEST WAY TO GET THEM ON THE INTERNET.

2017 / The beginning of Squareshot in New York

2018 / Move to a larger studio in Brooklyn

2021 / Opening of our first studio in California

2022 / Move to a brand new space in New York City

2017 / The beginning of Squareshot in New York

2018 / Move to a larger studio in Brooklyn

2021 / Opening of our first studio in California

2022 / Move to a brand new space in New York City

Story

THE PARADOX OF OUR FOUNDING STORY: The skillset that put Squareshot at an advantage is the same skillset that made our first business fail.

THE

PARADOX

Of

Our

Founding

Story:

The skillset that put Squareshot at an advantage is the same skillset that made our first business fail.

Alex, co-founder and CEO of Squareshot

In 2016, my partner Dmitiry Kovalenko and I were developing our first startup – a marketplace for used luxury items. We lacked experience and capital to overcome a common marketplace problem of what came first – the chicken or the egg*. It also turned out that the images we shot for our used items were "too good" to be believable. So, we decided to pivot and start Squareshot.

*Chicken-and-egg problem occurs when marketplaces have to figure out what comes first – supply or demand.

In 2017, Dimitry and I were still scattered across the globe. Early on, we collaborated on photoshoots using Skype. Our very first clients came from a local fair across the road from our first studio in NYC. I brought them on board and showed how much we could do with a little bit of their trust and 24 hours.

With little to no resources, but just enough ambition to compensate for it we made it work. We transformed remote work from a disadvantage into Squareshot's core asset. Long before it became the new normal.

Today, Squareshot is a product photography service with a network of studios across the US. We employ talented experienced professionals. We are still scattered across the world, purposefully.

LOCATION

BROOKLYN, NY
855-577-1375
DROP OFFS: 9 am - 5 pm
LOS ANGELES, CA
855-577-1375
DROP OFFS: 9 am - 5 pm

values

01

WE ARE
TECHNOLOGY-DRIVEN

We test new technologies all the time. Our tech team working hard to analyze what could be improved based on the data and feedback.
02

WE BET ON
CLIENT EXPERIENCE

Sometimes, things don't go as planned, especially in content production. Our client success team is always here to help you along the way.
03

WE AIM
TO BE PREDICTABLE

Our pricing is simple. No hidden fees. Turnaround time is defined. We have a 98% image acceptance rate with 99% orders delivered on time.
04

WE HELP
NEWLY BORN BRANDS

We make guides, articles, glossary and podcast to help newly born brands understand how product photography can impact their business.

Culture

At Squareshot, we believe that ambitious results can be achieved without detriment to our lives and relationships. We promote a healthy work environment, where the key emphasis falls on a simple human value – respect.

We are a team of doers – energetic, highly responsive, but most importantly – curious.

We are always in pursuit to expand our team, as you never know when you’ll find a like-minded human. We've also seen incredible success tracking results, not time. Corporate bureaucracy does not stand in the way of our progress.

If you align with these values and you feel that we might find professional common ground – reach out to us at hello@squareshot.com

Q&A
Still have questions?
HOW AND WHEN TO PAY?
Once your products are delivered to Squareshot and we confirm that the items match the proposal, we’ll send you an invoice. Once you’ve made the payment, we’ll proceed to the shooting stage.

We use Stripe, so you can pay with all major Credit/Debit cards as well as ACH transfers.
HOW TO DELIVER PRODUCTS?
After the proposal is accepted, deliver the items to the assigned location via a drop-off or by using one of the major shipping providers.

Drop-off time: Mon – Fri: 9:00 AM – 5:00 PM.

Please do not ship or drop off your products before the proposal is accepted, and make sure it meets the Product Requirements and follows the Delivery Checklist.
HOW MEMBERSHIPS WORK?
Membership plans give you a lower price per image, reduced turnaround time, and have no minimum order amount. Membership pricing applies on all orders placed after the membership starts. Learn more about the Membership Plans available.
IS RETOUCHING INCLUDED?
Yes, standard retouching is included for every image you order. Any complex manipulations, such as changing the product's original shape or fixing damages and defects, will be charged additionally.
WHEN WILL IMAGES BE READY?
We start shooting your project the next business day once we receive the payment. There are 2 image delivery speeds (based on the selected membership plan):

‍‍STANDARD
takes 6-8 business days* since we receive the products and the payment.

RUSH
takes 3-4 business days* since we receive the products and the payment.

*excluding holidays and applies for orders up to 50 standard images.
HOW TO APPROVE IMAGES?
Once the images are ready, you will receive a link that can be accessed from any device. This link will allow you to view, approve, and download the images. Please note that you have 10 calendar days to request edits after receiving the link.
DO YOU ACCEPT REVISIONS?
Once you receive an approval link for your images, you have 10 calendar days to request edits. Revisions requested outside of the approval period are still processed, however, they will be paid.

Please highlight areas needing attention and provide clear instructions or references. We appreciate any information that can assist us in meeting your expectations.

Edits could be either free or paid, depending on the cases outlined in our Revision Policy.
DO YOU PROVIDE REFUNDS?
We do not issue refunds for photography services, retouching services, and additional services that have already been completed and delivered in the form of received images.

However, we do offer "remote approval" and "remote shoot" services, as well as free or paid revisions to improve the final outcome.

For more details, please review our Revision Policy and carefully read our full Refund Policy before proceeding with the project.
Can I proceed if my project doesn't
meet the minimum order amount?
Absolutely! However, you will need to cover the difference between the cost of the images you ordered and the cost of 20 equivalent images. This is required to cover the minimum talent booking time and pre-production fees.
Can I build a shoot using both a
Squareshot and my own model?
Certainly! In such cases, the standard Squareshot casting process and a minimum order of 20 images (10 for each model type) still apply.
What if I fail to show up for
a model shoot?
If the client-contracted model(s) or brand representative is unable to join the remote or in-studio shoot within 2 hours without any notice or fails to show up, a no-show fee will be applied and the shoot will be automatically rescheduled without additional charges. Please read our сancellation & rescheduling terms, and no-show & late fees documents for more info.
Can I bring the items on the day of
the shoot?
Items that require fitting on models should be sent in advance. Products that do not require fitting, or are shot without models, can be brought with you on the shoot day. However, this isn't recommended because all products are processed and prepared for the shoot in advance to avoid unexpected issues and delays.
Can I change the guidelines during
the shoot?
Yes, you can slightly change the guidelines during the shoot if they don't significantly affect the overall complexity or duration of the photoshoot and retouching process. Remember that the changes should not reduce the number of deliverables specified in the original proposal, as the shoot is planned based on a predetermined volume. If the guidelines change, extra retouching fees may apply if they increase the complexity of the post-production process.
How many models are included
in the price?
For every 10 images ordered, the cost of 1 model is included in the price per image. If you want to include additional models not covered by the per-image price, it will cost $900 per model.

Example: If you order 35 images and want 4 models to be photographed per shoot, here's the price breakdown: 35 images X $200/image + $900 for the 4th model = $7,900.
Who provides the outfits for model photoshoots?
You can either provide your own outfits or use our "Complete the Outfit" add-on service for $100 per outfit. This service includes selecting clothes, coordinating accessories, choosing shoes, layering and styling outfits, recommending hair and makeup (if applicable), and conducting fittings and adjustments.
Can I change the on-shoot approval
option before the shoot has started?
If you've booked an in-studio shoot but can't attend physically, you can switch to remote approval at no extra cost. Please notify your Account Manager at your earliest convenience.
Can I change the number of
deliverables during the shoot?
For each deliverable, we photograph multiple variants of the same image (angle, styling, composition, outfit, etc.) to create a selection pool. You can choose more images from the selection pool than outlined in the original proposal. Each additional image will come at a rate of 50% of the original image price. However, you cannot choose fewer than the number specified in the original proposal, as the shoot is planned based on a predetermined volume.

Requests for new images (angles, styling, composition, outfit) that differ from the original shot list and extend the production time are considered new deliverables and come at full price.
What if I can't attend the shoot on
the proposed dates?
We propose the day for the shoot within 3 business days after the invoice is paid. If you can’t attend for remote or in-studio approval, we'll propose a date within your availability. Please note that the project turnaround time will be extended by the number of days between the initially proposed date and the actual shoot day.